I have an issue! I placed an order, no credit. Sent in a ticket. Nothing yet. Placed another order, again, no credit. Put in a ticket yesterday, it was CLOSED, not referred to the merchant. This is the 3rd time I have clicked through to this merchant, all 3 times I have had to submit a ticket. What is going on? I am not going to say the name, but I do hope Tricia or someone else can help.