Trouble Tickets -- is there a time limit on resolving?

[Three4Me]

Ashleigh,

I have three old TTs that also just say submitted to merchant. Do you want me to send a new TT referencing those numbers, or should I just close them out?

Thank you!

Please send me a TT referencing those and I will be happy to look into those for you ASAP!

Thanks,
Ashleigh

[StitchandPooh'smom]

Please send me a TT referencing those and I will be happy to look into those for you ASAP!

Thanks,
Ashleigh

Thanks! I had kind of given up, but I also couldn't bring myself to close them just in case!

[StitchandPooh'smom]

Ashleigh - you rock! Those were old credits that you found!