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Thread: TT can be closed

  1. 01-05-2011, 04:43 PM #11
    mom2ian
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    #7837 and #8007 both Best Buy can be closed.
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  2. 01-07-2011, 05:48 AM #12
    marcymajor
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    tt #8098 can now be closed as it posted to my account today.
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  3. 01-07-2011, 03:15 PM #13
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    mollyeilis
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    Posted it here, but just in case you don't check that one and this is THE thread...

    "MyJewelryBox finally came through! Don't know how you did it, but thanks! #7732, from all the way back in September, can be closed!" Thanks!
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  4. 01-08-2011, 09:51 AM #14
    luv2go2diz
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    My trouble ticket can be closed also. #8020. Thanks! I'm not sure if this is where this goes. Hopefully the message will be received from here.
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  5. 01-14-2011, 04:34 PM #15
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    You can close TT #7981, 7979 & 7939 all have posted to my account. Thank you
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  6. 01-14-2011, 05:50 PM #16
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    I'm going to ask SG if he can start putting a button on the Trouble Tickets that would allow everyone to close them themselves if they are satisfied. Hopefully he can do that pretty easily.
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  7. 01-14-2011, 06:29 PM #17
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    Quote Originally Posted by SunshineGirl View Post
    I'm going to ask SG if he can start putting a button on the Trouble Tickets that would allow everyone to close them themselves if they are satisfied. Hopefully he can do that pretty easily.
    What a great idea! I also have one that should have been closed but never was!
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  8. 01-14-2011, 08:57 PM #18
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    Quote Originally Posted by SunshineGirl View Post
    I'm going to ask SG if he can start putting a button on the Trouble Tickets that would allow everyone to close them themselves if they are satisfied. Hopefully he can do that pretty easily.
    The new link is now ready for use. For any open ticket, you will see a link that says "Click here to close this ticket". Click on that and the ticket will be closed and you will be redirected back to your tickets.

    The link is at the top of the ticket just above the "Message Dialog" and is only visible on open/pending tickets.
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  9. 01-14-2011, 09:12 PM #19
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    PSL1013
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    Quote Originally Posted by SunshineGuy View Post
    The new link is now ready for use. For any open ticket, you will see a link that says "Click here to close this ticket". Click on that and the ticket will be closed and you will be redirected back to your tickets.

    The link is at the top of the ticket just above the "Message Dialog" and is only visible on open/pending tickets.
    Thanks for adding this, just tried it and it worked great!
    Pam
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  10. 01-15-2011, 09:41 AM #20
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    Great idea. Thanks SG!!
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