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Still no response for me. I'm so sorry.

Got a response from someone offering to help us. I forwarded the information to him. He isn't the person who can take care of us, but at least he is willing to help! That's better than nothing at...

I just went a different route in trying to get a response. Maybe we'll have luck this time.

I went ahead and emailed our contact at Playful Plush as well. We'll see what happens.

I called our AM and was unable to get through. I had to leave a message. If I don't hear back from him within the next day, I will follow up. I'm sorry I couldn't get it resolved immediately, but...

I'll see what I can find. I'll give our contact a call!