Originally Posted by
askomsky
It may help to start reading the stickies at the top of each section of the forum. You can also use the "new posts" button at the top to get all the new posts from the last time you logged in.
She got a credit bc she shopped through Best Buy. Most credits are automatic when you click through SR to make the purchase but sometimes they get lost and you have to open a TT (Trouble Ticket) so SR can find them and credit them accordingly. I really do suggest reading the Stickies (posts at the top of every forum) and that would help answer a lot of questions! We're always here to help, but this may help get you started.